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Current Vacancies Closing Date
There are no current vacancies at this time. Please continue to check back for the latest vacancies across our organisation.

 

Citizens Advice Bury & Bolton, is one of the most progressive and dynamic advice services in the North West. Our approach is client centred and focused on a commitment to quality and diversity.

Our Head Office is located in Bolton. We operate our services from accessible town centre locations across Bury and Bolton.

Clients access our services by attending our accessible town centre drop-in, dedicated telephone advice line, social media, webchat and a range of outreach locations across Bury, Bolton and beyond. We can also receive referrals from external agencies.

Citizens Advice service provides free, confidential, impartial and independent advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Employee Remuneration Package:

We value everyone who contributes to the work of Citizens Advice Bury & Bolton.

The following are included within employee remuneration packages, as standard:

  • A flexible 35 hour working week (for full time employees)
  • Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
  • 3% employer contribution pension scheme
  • Access to a mental health and wellbeing service that offers anonymous, confidential support 24 hours a day, 365 days a year
  • Accessible, town centre location
  • Regular reviews, support with an allocated line manager (including probationary reviews, supervision, annual performance appraisal)
  • Opportunities to engage in both personal and professional development
  • Where availability allows, opportunity to train in another area of law/ become accredited/ solicitor trainee schemes – these are fully funded by us.
To view our recruitment policy, click here 

Please note our services will be reduced across Bury & Bolton from 1pm Monday 23rd December 2024 and will resume as normal on Thursday 2nd January 2025. See below ways we can support you during this period:

We will be actioning online referrals on 24th, 27th, 30th and 31st December

This service will be available 6pm to 9pm on: 27th, 28th, 29th and 30th December 2024

Emergency contact details for local authorities are:

Bury – https://www.bury.gov.uk/emergencies/emergency-contact-numbers

Bolton – https://www.bolton.gov.uk/council/emergency-contacts

Call our Help Through Hardship line on 0808 208 2138, this line is open 9am-5pm on 24th, 27th, 30th, 31st December

Additional resources for 24/7 self-help advice are also available on

www.citizensadvice.org.uk

The National Domestic Abuse helpline is open 24 hours a day and can be contacted on 0808 2000 247. If you’re in an emergency situation you should call 999

National Debt Line Debt helpline: 0800 240 4420

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 240 4420

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

This time of year can be hard. But there’s support available if you need it.

The Samaritans is open 24 hours a day, 365 days a year and can be contacted on 116 123 or by email.

Switchboard is a helpline for LGBT+ people and is open 10am until 10pm everyday. You can call them on 0800 0119 100 or use their online chat.

Shout 85258 is a 24 hours a day text service which offers mental health support. You can contact them by texting SHOUT to 85258.

The Silver Line — a helpline for older people ran by Age UK. Call 0800 4 70 80 90 24hrs a day

NSPCC Helpline — if you’re worried about a child. Call 0808 800 5000 (Mon-Fri 10am-8pm)

Power cut 105 — if you have a power cut Call 105 24hrs a day

National Gambling Helpline Call 0808 8020 133 24 hours a day

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