Head of People & Operations

Role Head of People & Operations
Salary £38,223 – £40,221
Hours Full time (35 hours per week).
The post-holder is expected to work flexibly, with advance notice, there may be evening and weekend work.
Location This is a hybrid role between in-office/ home working. There is expectation to be physically present in office 50% working week, on average.
Term Permanent

 

We are seeking to appoint an enthusiastic and self-motivated Head of People & Operations. The ideal candidate will be able to demonstrate an outstanding track record and is ready for an exciting new challenge.

This is a new role within Citizens Advice Bury & Bolton, that will sit within our newly created Senior Leadership Team.

The successful candidate will:

  • Lead on all internal HR related matters, ensuring consistency in-line within legislative frameworks.
  • Play a key role in supporting our multi-channel advice services by ensuring our processes, platforms and resources are effective and fit for purpose.
  • Show resilience in a fast-changing environment, demonstrating agile thinking and planning skills.

In return, we offer:

  • A great team of staff and volunteers who share the joys of providing high quality advice services across Bury & Bolton, and some national services. 
  • Our own building/office spaces and outreach services across Bury & Bolton. 
  • Personalised induction and training for everyone in a new or promoted role. 
  • Access to free well-being support and counselling through Togetherall for all team members (paid and volunteers).

Citizens Advice Bury & Bolton is an equal opportunities employer and welcome applications from people of all backgrounds. We are fully committed to safeguarding and promoting the welfare of our clients and expect all staff and volunteers to share this commitment. 

The CEO welcomes informal phone conversations in advance of submitting an application. Please email jobs@cabb.org.uk for arrangements to be made.

To Apply

 

Here is the full job pack, which includes full details of the role and person specification.

Closing date is 9th July 2024, 9:00am.

Interviews will be held 16th – 18th July 2024.

Your CV & covering letter should be sent to jobs@cabb.org.uk

Applications received after the closing date & time, will not be considered. 

Please Note

Our Bolton office will be closed Monday – Wednesday for the foreseeable, we are still open on Thursdays and Fridays.

Should you require advice, you can reach our advice line service on 0808 278 7804.

Emergency contact details for local authorities in both Bury and Bolton are as follows:

Bolton – https://www.bolton.gov.uk/council/emergency-contacts

Bury – https://www.bury.gov.uk/emergencies/emergency-contact-numbers

Apologies for any inconvenience caused.

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