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Meet the team – Our Volunteer Support Team

Meet the team – Our Volunteer Support Team

Welcome to the latest installment of our ‘Meet The Team’ series, where we introduce you to the people behind the scenes helping our clients at Citizens Advice Bury & Bolton (CABB). In our last installment we met Gail, our Immigration Service Manager - in case you...

Meet the Team – Immigration

Meet the Team – Immigration

Welcome to the first edition of our 'Meet the Team' blog series, where we get to know some of the friendly faces behind Citizens Advice Bury & Bolton. This week we chatted to Gail Lyle, our Immigration Service Manager and one of our accredited Immigration &...

What the Budget announcements mean for your finances

What the Budget announcements mean for your finances

Last week, the Chancellor Rishi Sunak announced the 2021 Budget, which outlined a number of plans for the UK’s economic recovery following the coronavirus pandemic. In this blog post, Citizens Advice Bury and Bolton outlines what the key announcements mean for local...

Our client came to us for advice on a range of employment issues, including furlough, time off for medical appointments, holiday pay, clarity on line management responsibilities, redundancy, sick pay (statutory and employer), and making the workplace Covid-secure. Our...

Avoid a debt hangover this winter

Avoid a debt hangover this winter

Many of us start the new year wanting to make a fresh start. Whether it’s a new hobby, healthy changes, or getting a handle on finances, we can feel rejuvenated and ready to take action. If you’re planning to address your financial issues this January, our independent...

Switch this winter to save money on your energy bills

Switch this winter to save money on your energy bills

As Christmas is approaching, here at Citizens Advice Bury & Bolton we want to make sure you and your family are getting the best deal on energy this winter - that’s why we’re encouraging our clients to see if they could Switch and save money as part of our Big...

Please note our services will be reduced across Bury & Bolton from 1pm Monday 23rd December 2024 and will resume as normal on Thursday 2nd January 2025. See below ways we can support you during this period:

We will be actioning online referrals on 24th, 27th, 30th and 31st December

This service will be available 6pm to 9pm on: 27th, 28th, 29th and 30th December 2024

Emergency contact details for local authorities are:

Bury https://www.bury.gov.uk/emergencies/emergency-contact-numbers

Boltonhttps://www.bolton.gov.uk/council/emergency-contacts

Call our Help Through Hardship line on 0808 208 2138, this line is open 9am-5pm on 24th, 27th, 30th, 31st December

Additional resources for 24/7 self-help advice are also available on

www.citizensadvice.org.uk

The National Domestic Abuse helpline is open 24 hours a day and can be contacted on 0808 2000 247. If you’re in an emergency situation you should call 999

National Debt Line Debt helpline: 0800 240 4420

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 240 4420

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

This time of year can be hard. But there’s support available if you need it.

The Samaritans is open 24 hours a day, 365 days a year and can be contacted on 116 123 or by email.

Switchboard is a helpline for LGBT+ people and is open 10am until 10pm everyday. You can call them on 0800 0119 100 or use their online chat.

Shout 85258 is a 24 hours a day text service which offers mental health support. You can contact them by texting SHOUT to 85258.

The Silver Line — a helpline for older people ran by Age UK. Call 0800 4 70 80 90 24hrs a day

NSPCC Helpline — if you’re worried about a child. Call 0808 800 5000 (Mon-Fri 10am-8pm)

Power cut 105 — if you have a power cut Call 105 24hrs a day

National Gambling Helpline Call 0808 8020 133 24 hours a day

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